Human help for real workflows
Get in touch
Send a question, a spreadsheet, or the exact handoff problem you are trying to solve. We can help map the first setup before your team commits.
What happens next
A practical reply, not a sales maze.
We review your workflow
We suggest the first Kepto setup
We help with plan or import questions
Direct email
Pick the inbox that matches the request. They all forward to the Kepto operator inbox.
General questionshello@kepto.ioProduct questions, introductions, and quick notes.Support and setupsupport@kepto.ioImport help, account issues, and day-to-day product support.Sales and enterprisesales@kepto.ioBusiness plans, self-hosted deployments, and annual support.Company and legalinfo@kepto.ioPrivacy, legal, vendor, and general company requests.
Handoff setup help
Send us your current spreadsheet or workflow and we can help map the first Shift Desk, recovery, and proof-packet setup.
Response Time
We typically respond within 24 hours during business days. Enterprise inquiries receive priority routing.
Customer Support
Existing customers can reach our support team directly from within the application dashboard.
Enterprise Solutions
Need a Docker image, private network deployment, or annual maintenance contract? Select "Enterprise" in the subject dropdown.